The products and services provided by an organization to its customers are the only reason why an organization continues to exist in today’s world. Therefore, providing unparallel customer service is a critical business requirement desired by every organization. Such competitive advantage is a key asset especially in the current business environment plagued by severe uncertainties.

The goal of businessid’s Customer Manager Solution is to provide organizations with a comprehensive Customer Relation Management Application, which provides sales growth in a competitive environment by significantly increasing the yield per customer and improving overall customer traction throughout the organization.

Key Benefits of Customer Management

• Maximization of customer satisfaction which increases customer loyalty and retention.
• Helps the organization to monitor sales progress and decision making
• Shows the buying behavior and buying potential of the customers
• Helps the organization to reach the relevant customers directly at the time of any promotion, events and offers through email, sms, calls, etc
• Significant improvement in the yield for each customer
• Increased market goodwill due to improvement of delivery schedules and customer service
• Time and monetary savings regarding preparation, updating and retrieval of paper documents